How To Use The Cashier Machine At Zaxbys

Cynthia May

2 min read

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18-01-2025

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Navigating a fast-food restaurant's ordering system can sometimes feel like deciphering a complex code. But don't worry, using the cashier machine at Zaxby's is simpler than you might think. This guide will walk you through the process, ensuring a smooth and efficient ordering experience.

Before You Begin: Understanding the Zaxby's Menu

Before you even approach the kiosk, familiarize yourself with the menu. Zaxby's offers a diverse range of items, from their famous chicken sandwiches and wings to salads and appetizers. Knowing what you want beforehand will significantly speed up the process. Take a look at the menu boards or browse the online menu to make your selection.

Step-by-Step Guide to Using the Zaxby's Kiosk

1. Locate the Kiosk: Zaxby's typically places their ordering kiosks prominently near the entrance. Approach the kiosk and ensure the screen is clear and responsive.

2. Start Your Order: The screen will likely present a clear "Start Order" or similar button. Tap it to begin.

3. Menu Navigation: The menu will be displayed in a user-friendly format, usually with pictures and descriptions of each item. Browse through the categories—sandwiches, wings, salads, etc.—to locate your desired meal.

4. Making Your Selections: Once you find an item you want, tap on its image or name. You'll then be given options to customize your order. This might include selecting a specific sauce for your wings, adding sides, or choosing a drink.

5. Adding Modifiers: Pay close attention to the customization options. You might be able to adjust the spice level, add extra ingredients, or make substitutions. Zaxby's usually allows for a degree of personalization.

6. Review Your Order: Before proceeding to payment, carefully review your entire order, ensuring everything is correct. Check the quantity, customizations, and total cost. Most kiosks offer a way to easily edit or remove items.

7. Payment Options: Once you’ve confirmed your order, select your payment method. Zaxby's typically accepts credit cards, debit cards, and sometimes mobile payment options. Follow the on-screen instructions to complete the payment.

8. Order Confirmation: After successful payment, you'll receive an order confirmation number. Keep this number handy, in case you need to inquire about your order's status.

9. Pickup Your Order: Many Zaxby's locations will display your order number on a screen once it's ready. You may also be notified by an employee. Proceed to the designated area to collect your meal.

Troubleshooting Tips

• Screen Issues: If the screen is unresponsive or frozen, try restarting the kiosk. If the problem persists, alert a Zaxby's employee for assistance.
• Order Errors: If you make a mistake during your order, most kiosks allow you to go back and make corrections before finalizing your payment.
• Payment Problems: If you have trouble with your payment, contact a Zaxby's employee for assistance. They can assist with alternative payment methods or troubleshoot any issues.

Using the Zaxby's kiosk should be a straightforward process. By following these steps and remembering to be patient, you can enjoy a quick and convenient meal. If you encounter any significant difficulties, don't hesitate to seek assistance from a staff member. They are there to help!